Help Center / FAQ

All orders are shipped at a flat rate. Pricing varies by tiers.

Your order will be shipped within 1-3 business days. Once your order ships please allow 7-10 days for domestic delivery and up to 4 weeks for international.

No refunds, exchange only.

You can call (305) 203-3343 or email sales@vividreign.com with any questions regarding your order.

Yes.

We require that your billing and shipping address match to prevent identity and credit card fraud.

We require that your billing and shipping address match to prevent identity and credit card fraud.

During high traffic, there may be a delay in delivery of confirmation emails. If you have not received an email please refer to your junk folder. If you think you entered an incorrect email, please contact us including your order number and full name and we will resend your confirmation.

11am pacific standard time.

Generally we do not have a set release date. Please subscribe to receive email alerts.

We only restock original "classic" designs like our Vivid Dadhat's and Vivid Tee's. All other items that we do not restock will be tagged as "Limited" – meaning only 100 copies/units are sold, so take advantage!